Monday, February 26, 2007

Going to the bottom of things

So this guy whines about Home Depot's credit card receipt. The receipt indicates that the buyer agrees to the purchase terms and directs the buyer to complete an online survey. The blogger complains that doesn't know what he's agreeing to, and doesn't know where to go to for the online survey.

Then Boing Boing picks it up, calling it a "bullshit EULA".

But it appears it was just a case of lack of Google skills (just search for "Home Depot Survey" and you can tell them exactly how you feel about the damn receipts) and a misplaced sales receipt, which would have contained both the details of what was sold and the website for the survey. Proof here, which I found using Google's image search for "Home Depot Receipt".

So the "agreement" is just the sales agreement, a.k.a. receipt.

I think the moral is that we should always take the time to investigate things a little further. I'm not defending Home Depot or attacking Boing Boing. I just think two Google searches is a very little price to tell a better (at least more complete) story.

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